Bespoke Services.
“Diversity: the art of thinking independently together.”—Malcolm Forbes
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Co-Designing Your Diversity & Inclusion Strategy
Looking to raise the bar for your organisation’s inclusive culture? According to McKinsey’s Diversity Wins: How Inclusion Matters report (2020), some organisations are leading the way, yet many are still struggling to increase diversity across the board. Developing a realistic, achievable diversity, equity and inclusion (DEI) strategy – or resetting the priorities of your current plan – is a great place to start. We’ll work alongside you to co-design that plan, bringing best practices and a deep understanding of the Australian context to ensure it truly advances inclusion in your organisation.
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Co-Creating Sustainable Change: Initiative Implementation & Change Management
Changing or improving an organisation’s culture takes time, commitment, and authenticity. Your team knows when diversity and inclusion efforts are just a tick-the-box exercise. (For instance, a token morning tea on International Women’s Day or a one-off email about a cultural holiday won’t spark real change.) If DEI feels like an “HR-only” initiative, people disengage. Truly shifting attitudes and behaviours requires taking your whole team on the journey and empowering the champions of inclusion among them. We work hand-in-hand with you to implement initiatives and manage change in a way that involves everyone. For example, we can co-create an internal inclusion taskforce or champion network, deliver tailored workforce training and capability-uplift programs, and develop practical resources (like inclusion toolkits and communication assets) that enable everyday inclusive practice. The result? Your people feel ownership of the change, and inclusion becomes part of daily life so that your workplace can experience “Harmony Day” every day.
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Lived Experience Groups and Co-Design
Including the voices of people with lived experience as employees, advisors, or co-creators, brings enormous benefits to any organisation. Engaging people with lived and living experience is more than a buzzword; it’s fast becoming best practice across sectors (especially in health and human services). By seeking insight and leadership from those who use or could use your services, you gain truths you won’t find internally. Our approach is to facilitate genuine co-design with these experts by experience as equal partners, ensuring your strategies and service designs are shaped by those who know them best. We have deep expertise in convening lived experience advisory groups, co-design workshops, client insight forums, and sector working groups. We make sure these collaborations are authentic partnerships not token consultations so the outcomes improve client experiences and drive better social and business results.

